/us/help_center/article/172/?id=172&itemId=m20559356990&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact You can find more information about shipping in this help page on Mercari.com. I sent the seller a message that basically said Hello, I got the package today but I had to pay almost $4 for postage due to get it. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. ", Mercari sent the following notification to users about the new shipping rates (you can find an explanation of how shipping works on, The Twitter user Stephenie went on to explain in their Twitter thread that a book they had just purchased on Mercari for $9 would have cost $14 in shipping if they had waited until next week after the new rates take effect. It shouldn't work. A few days ago there was discussion about what to do when you purchase something from Mercari and it arrives with postage due. A good USPS representative won't accept and scan it unless the package has the appropriate weight on the label. I waited until Mercari compensated me. Sellers in Alaska and Hawaii may only ship via USPS. Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact If you direct deposit earnings under $10 to your bank, a $2 processing fee may apply. Welcome to the Buying board! Well after some digging, here's the OFFICIAL Mercari answer. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Im sorry that happened to you though. List and authenticate luxury items from anywhere, on any device. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. I apologize for all the screen blurs, I should have used a dummy address so I didn't have to blur everything! Other rates are going up, but in some cases the rates are being lowered. FedEx SmartPostAll FedEx packages must be dropped off at a FedEx location or at a designated FedEx drop off location. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. All fees associated with incorrect drop off, package oversize or weight is the responsibility of the Seller. I didnt want to be rude or mean because mistakes happen, but I dont think he handled it in a good way. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Any thoughts about what I should rate him? Performance & security by Cloudflare. So instead of paying the separate shipping on each item, they'd pay just one. Next time, I'll use USPS Media Mail or Priority mail, or do my best to keep it under 1lb. Packages are limited to 150 lbs with a maximum length of 45," and a maximum width of 20". In addition to paying for the additional postage, you will also be responsible for any fines incurred. I have contacted Mercari to be reimbursed for the money I paid for postage. The question, though, has evolved to: "Are there buyer scammers on Mercari?" And the answer to that is consistent with other platforms - from old-time players like eBay and Amazon to currently popular ones like Poshmark - YES. document.write ("'><\/scr"+"ipt>"); $42 U.S.A Special Delivery Stamps Used 1888 E2, E3 $20 Vintage 1975 stamps Unique Vintage $10 Free shipping Postage stamps collection Lot $16 Vintage Rare 1997 Universal Classic Movie Monster Stamper Saver Cards $33 20%OFF Scott C20 Airmail Stamps Plate Block of 6. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Usually you would get a notice in your mailbox that there is a package waiting at the PO for you with postage due and you would have the option of accepting it or refusing the package. and our if (document.context) document.write ("&context=" + escape(document.context)); And Mecari doesnt let you remake label, so best way is just to enter right amount the first time. Also, Ive had people say can you ship at a lower price and if theres a problem Ill pay fee like how does this work. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. =). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Cloudflare Ray ID: 7a188f753c3ef271 Thank you! Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. The payment processing rate will remain the same at 2.9%. Mercari Seller Since 2014 Author has 847 answers and 3.5M answer views 2 y I wouldn't recommend it. In the past year weve made good progress, with improvements like our popular four-ounce USPS label for shipping small items. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. I didn't have a formal receipt but they refunded it within 24 hours. Now, there's no doubt, Mercari is indeed a legit reseller platform. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. Be sure to only use a shipping label once to avoid any additional fees. If a package you sent needed a postage due fee, well notify you. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). [CDATA[ The Postal Service may end the practice of delivering underpaid mail ``postage due.' if (!document.MAX_used) document.MAX_used = ','; Any shipment over 50 lbs in actual or dim weight will be charged freight rates. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Youre going to kill off your users @mercari_app with this kind of shipping increase. Click here to find the nearest FedEx drop off location. For more information, please see our Thank you for your quick response! Yeah Ive already sent them proof of overdue postage. Click here to find the nearest FedEx drop off location. Duplicate labelsAll packages are scanned by the applicable shipping carriers, when a label is used more than once, Mercari is informed and is charged for the additional postage. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. In this video I show you how I ship on my own through for mercari! Be sure to only use a shipping label once to avoid any additional fees. 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). Does USPS penalize my account the next time I use their service for sending/receiving mail if I ignore? Easy. So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. Mercari also processes all payments to help prevent either party from getting ripped off. //]]>-->, 2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. Every year, shipping carriers increase their rates. Seconding the advice to wait until Mercari refunds you, but they will refund your postage regardless, especially if you have the receipt. There's no fee to list items.