Participants will be empowered to make parenting decisions that uphold the rights and promote the positive development and well-being of youth in care. These trainings are available to anyone who works with or cares for youth in foster care in California, such as social workers, probation officers, resource parents, caregivers, CASA, STRTP and group home staff, and our CDSS Team. WebThe office of the State Ombudsman for Foster Care is mandated to perform three main functions: (1) Disseminate information on the rights of children and youth in Foster Care I wish to report a violation of the Americans With Disabilities Act (ADA). to determine if it needs further investigation. %%EOF Access any record of a state or local agency that is necessary to Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. h=Q^",D(dPF[)@(6OhVR&-,N{tq1:Bs3}O6a}wVJ:b|suPwl^9/atrJBV#ELkn.''54ra]Uz*~Eo? Foster youthcomplaints are our first priority. WebCalifornia officials have named a longtime dependency attorney as the states next foster care ombudsperson, a watchdog for the nations largest child welfare system. Who is permitted to perform marriages in California? h{ioG_m4. The Ombudsman Program utilizes trained and certified volunteers to respond to complaints and monitor long-term care facilities through unannounced visits. Do you need a smartphone or tablet? The State Bar has jurisdiction over the licensing, regulation, and discipline of lawyers. We have jurisdiction over foster youth rights, care, placement, and services. In addition, individuals who experience violations of law can often file a lawsuit in court. You may contact this agency as follows: Complaints about county agencies in California that provide CWS should be sent to the Department of Social Services only after efforts have been made to resolve problems directly with county management. hbbd```b``N AD2]gA$'D 4*u`qMH49 Av`r0) "Y]*";A$zU File a complaint with the State Bar of California. File a complaint with the Community Care Licensing Division. If this happens, we will discuss this with you. Victim Witness I have a complaint against Child Protective Services (CPS). Find out about the different programs and services offered through DHCS for individuals and stakeholders. These rights also apply to, on probation and live in an out-of-home placement, like a, as well as children living in any licensed, The Foster Youth Bill of Rights has over 40 rights that were created to protect, The Office of the Foster Care Ombudsperson is a neutral and independent office that helps, , social workers, probation officers, resource families and advocates, understand the rights of children and youth in foster care, The OFCO provides former foster youth in California with Dependen. Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. Call us at 877-846-1602 or file a complaint online. 60 0 obj <> endobj Foster parents receive a 0 My employer is violating California labor laws and/or owes me wages. Examples of possible labor law violations include failure to provide workers compensation insurance, child labor, cash pay, unlicensed contractors, minimum wage and overtime claims, failure to provide rest and/or meal periods, and discrimination or retaliation for exercising employee rights or engaging in protected activities. If you are still dissatisfied, you can file a county grievance. Explain the type of discrimination, what happened, when it happened, who was involved, and the resolution you want. 8-13-25 Sacramento, CA 95814 1-(877) 846-1602 fosteryouthhelp@dss.ca.gov. Webpassage of Senate Bill (SB) 933 to establish a California Foster Care Ombudsperson Program. The state agency with the authority to adjudicate wage claims and enforce labor laws is the Department of Industrial Relations, Division of Labor Standards Enforcement (DLSE). Click on the image below to see an example of the confirmation page. Contact the California Office of the Foster Care Ombudsperson. Life skills. The purpose of the Public Records Act is to provide access to government records so that members of the public can monitor the performance of government agencies. Remember: You have the right to speak to our office confidentially, and you cannot be threatened, punishedor retaliated against for making complaints. Did you contact your social worker/probation officer and lawyer? The areas in which the CDE has complaint oversight are explained below. Are you a first time iFoster phone user? Do you feel like they have engaged in judicial misconduct such as being rude, treating people improperly in Court, or delaying decision-making? They serve youth who have aged out of foster care, veterans, mentally & developmentally disabled persons, homeless persons, seniors, and addiction abusers. Who should I contact? You have the right to: You have school rights. To obtain a court record, you will need to contact the. Family to Family; Kinship; Going to Court- for Kids; El ABC de Sueno Seguro para su Bebe; The ABC of When the Legislature enacted the Public Records Act in 1968, it provided several judicial remedies for persons who believed that they had been wrongfully denied records to which they were entitled. sheriff or police department, district attorney, and citizens review commission in the area of jurisdiction) be utilized for resolution of such complaints. (Government Code section 54959.) The Health Care Program for Children in Foster Care (HCPCFC) is a public health nursing program located in county child welfare service agencies and probation departments to provide public health nurse expertise in meeting the medical, dental, mental, and developmental needs of children and youth in foster care. The Commission may be contacted as follows: If you have a complaint against an attorney involved with this case, contact the State Bar. If you are alleging that a law enforcement officer committed a crime and your complaint is not resolved by your complaint to the agency, you should next contact the county district attorney in the county where the law enforcement agency is located. You have the right to: You have the right to a CFT. We provide trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Do you believe that additional resources are needed? A toll-free hotline available 24 hours a day, 7 days a week staffed with caring counselors trained in conflict resolution and de-escalation techniques for children and youth impacted by trauma. Do you feel like a foster youths rights are being violated? Writing it down can help. I was divorced outside of the United States. How do I file a complaint against a State licensed child care or residential facility? Are you 13-26 years old and enrolled in a CA K-12 school? Ma'Khia Bryant death: Former foster-care kids say youth ombudsman in Ohio could make a difference. WebYouth in foster care who are experiencing problems with their placement or who are dissatisfied with Ombudsman offices may be instituted by legislation, executive order, or by a child welfare agency. Individuals have the right to request a copy of their own criminal history summary record from our office to review the information for accuracy and completeness. WebCall 209-468-1104 to complete a referral by phone. Information about how to obtain your own state summary criminal history record is available at. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. Are you having issues with your managed care health plans? Are you a current or former foster youth or KinGap youth? You can download digital copies below. If you would like your adoption records, such as non-identifying background Information about your adoption and about your birth parents, send a request to CDSS or the adoption agency. California Provider Helpline (For Foster & Kinship Parents!) Apply below! Is your complaint related to the amount of a child support order, custody orders, visitation orders, or spousal support orders? Who can help me? Are you under the age of 27 and enrolled in a post-secondary education program? The California Office of the Foster Care Ombudsperson is dedicated to serving, Welfare and Institutions Code (WIC) 16164. A copy of this disclaimer can also be found on our Disclaimer page. I have a discrimination complaint against a county welfare department or county welfare department staff worker. Are you concerned about how staff members are treating youth in a community care facility? These remedies include the right to seek injunctive or declaratory relief or a writ of mandate in the Superior Court. ), For additional information, please see our guide. In addition, we recommend that you consult with a private attorney. You should first direct your complaint to the local law enforcement agency. Neither our office nor any other State office routinely maintains copies of wills and trusts. 11 0 obj <> endobj County Ombuds Contact Info 18. WebFoster Care Ombudsman: Tracy Ward (925) 334-0698, cfsombudsman@ehsd.cccounty.us Kinship Support & Education Services Lilliput Family Services (East) 925-384-1650 Uplift Family Services (Central) 925-602-1750 Youth Services Bureau (West) 510-215-4671 Sweet Beginnings Family Resource Center You may contact this agency as follows: Office of Foster Care Ombudsman; California Department of Social Services; 744 P Street, M.S. WebOmbudsman or Child Advocates were established within states and/or Child Welfare to investigate complaints, concerns, or violations of children right's while in foster care. Lassen N/A 19. The Office of the Attorney General is unable to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool. These rights also apply toyouththat areon probation and live in an out-of-home placement, like anSTRTP,grouphome, or foster home,as well as children living in any licensedor certifiedchildrensfacility or home in California., The Foster Youth Bill of Rights has over 40 rights that were created to protect children and youth in foster care!, If you want to learn more aboutthe Foster Youth Bill of Rightsoryou are concerned about therightsof a foster child,you can call our office at 877-846-1602.You can alsofile a complaint online., . Click each icon to learn about your rights. The Commission on Judicial Performance has jurisdiction over all judges of Californias superior courts, the justices of the Court of Appeal and Supreme Court, and former judges before retirement or resignation. We appreciate the time and effort it has taken to contact our office. The Attorney General's role in legislative matters is limited to making recommendations to the California Legislature regarding needed changes in law and to enforcing the laws the Legislature enacts. 0 Tablets for Foster Youth and KinGap Youth, Welfare and Institutions Code (WIC) 16164. 8-13-25; Sacramento, Participants are encouraged to type questions in the chat. That should be the motto of the work we do in health care because we have so much work to do with our patient population but lack the manpower often to execute it. If you are a former foster youth, click here to request a letter., The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Click here to request a training.. You may contact them as follows: If you are interested in researching or tracking legislative proposals, we suggest that you contact your representatives in the Legislature and/or visit the Legislative Counsel's website at: I need to file a complaint against a federal government agency. Foster parents and foster homes that are licensed through a countys Resource Family Approval (RFA) can be reported to the county Resource Family Approval Point of Contact. If you believe you have information indicating criminal conduct on the part of a public employee, you should immediately contact the appropriate, If you feel your complaint about improper governmental activities has not been addressed satisfactorily by the local government agency, consider submitting your complaint to the county grand jury. If the estate has already been probated, contact the. Who should I notify? Long Term Care Facilities A Consumer Guide to choosing a Nursing Home: Every month the Office of the Foster Care Ombudsperson (OFCO) provides instructor led virtual trainings about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. Weboct-22 nov-22 dec-22 oct-22 nov-22 dec-22 Non-Ombudsman Selection Interactive Voice Response (IVR 1-8) Category Selections Non-Ombudsman Selection Do you need help accessing appropriate mental health services? How do I obtain a copy of a will or trust? endstream endobj 61 0 obj <>>> endobj 62 0 obj <> endobj 63 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 64 0 obj <>stream Los Angeles LA County Ombudsperson for DCFS Youth placed in STRTPs Phone: 1-888-445-1234 Wallet accordion brochures available in English & Espaol print versions only. Letters with the above information should be mailed to the CDSS at the physical address or e-mail address shown above. You have the right to: You have health rights. Are you concerned about a child being abused or neglected? Apply below! Overall, the ombudsmans office has seen an increase in complaints and, most notably, Covid-19 related complaints. 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