8080 872 872 10:00am to 7:00pm IST, operational every day. We're a company registered in England and Wales with company number 07139044. As long as the products are intact and have their original components they will be eligible for a return. As soon as it has been processed you will receive an email to confirm. 5. It will take 7-10 business days for Superdry to process your refund. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). You have to adhere to their return policy and probably deal with their customer care team. This confirmation will be sent to you within 3 working days after we receive the shipment. Proof of purchase required. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Return to Nav. Mens Womens; My Account Wishlist; My Account Wishlist. Then you can choose a preferred carrier and return the product. 3 0 obj The customer can still reject the item after its been repaired or replaced. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Returns UK. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. You can find your local drop-off point by clicking the . Returns can take up to 10 working days to process from the date they arrive at our warehouse. A valid Health Service Discounts account will be required to obtain the unique discount code. Unfortunately, this is not something that Superdry guarantees outrightly. % We are unable to make exchanges for online purchases. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. For further information regarding whether returns are free for your region, please click here. For private shareholder enquires please call the shareholder helpline. SUPERDRY_12345678'. The vintage return policy applies to vintage items which are in stock. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Wait for a confirmation email once Superdry has refunded your money. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. Enter your full order number, including any text, in the designated box (e.g. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. SUPERDRY_12345678). 1. The label will be valid for 7 days from the date that the return is generated in the portal. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. They have another 14 days to return the goods once theyve told you. To return online purchases please use https://superdry.returns.international to create a return label. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. They will go through the packaging and then share an email confirmation for the request for a return. Please note due to hygiene reasons, we . It will help you with easy returns and exchanges. City, State/Province, Zip or City & Country Submit a search. We ask you to take reasonable care of the goods you purchase while they are in your possession. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). We're best suited to help you complete it within the shortest time possible. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; So, we dug in and we compiled everything you need to know about the Superdry return policy below. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. 5. You may also want to check out Levis & YesStyle return policy. Your email address will not be published. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. All returns must be accompanied by an invoice. https://www.superdry.com/terms-and-conditions. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. The full list of steps to take can be found here. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Enter your full order number, including any text, in the designated box (e.g. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Make sure the product is in sellable condition. Without these details we won't be able to take the action you require. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Can I return a faulty item at Superdry? Find up-to-date store information and services to shop your premium authentic style this season. However, it can be hard to find all the information in just one place. Return your item in good and original condition. Free. The refunds will take at least 10 days to process in your account. ENJOY FREE SHIPPING WITH MIN. T: 0870 889 3102 Online: You can easily return your order by visiting the online portal of Superdry. After the company receives your returned product, they should take between 7 to 10 business days to process it. ^|G/0oquSS.lo*?Oc Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. You can find your closest Superdry store by clicking here. ;jClk)( Mao^caI0ha} Choose which courier service you would like to use to send the return back to us. 2. Superdry Environment Policy. Discover the Consumer Refund Service and what they can do for you. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. 1 0 obj dxRQGA$Rz d`9{R&I There are certain exclusions that you have to keep in mind. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. Enter your full order number, including any text, in the designated box (e.g. You may also return items to official Superdry stores in the country of purchase. We use some essential cookies to make this website work. Refunds will be processed to the original payment card. All criteria under the Returns and Exchanges are met. Returns are applicable to full priced items only. 4. 2. Dont worry we wont send you spam or share your email address with anyone. 4. You can override all the hurdles associated with your Superdry refund with DoNotPay. For more info, please see our returns policy. Powered by WordPress. What Is the Superdry Return Policy? Free shipping for many products! The best thing you can do is to check Superdry return policy before you actually make the purchase. Read more about consumer protection from unfair trading. To help us improve GOV.UK, wed like to know more about your visit today. 2 0 obj All Superdry . 6. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. stream top 20 stores with the best return policies. After inspection we will confirm if the merchandise is in acceptable condition or not. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Superdry Returns Policy applies. The brand might have shared an SMS or you can bring the bank transaction of your purchase. Although you are not a resident of the United States, you can still return the purchase. Save my name, email, and website in this browser for the next time I comment. Enter the order number, postcode, and email, and select proceed. Superdry: Authentic Premium Style \| Men's & Women's Clothing 3. Original Proof of Purchase must be presented for a Return or Exchange. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Your email address will not be published. Items cannot be returned to a Superdry concession or franchise. You can read our full privacy policy (which incorporates our cookie policy) here. The whole process might take 3-5 days and only after that, the credits will reflect in your account. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Claiming a Superdry refund is not as easy as it sounds. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. It will take only 2 minutes to fill in. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Find the Chargeback Instantly product on DoNotPay. ; Please detail the product, quantity returning and the reason code as . Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. Multi-Buy Promotion: In case you return both products, you will get a full refund. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Superdry doesn't accept such products. The brand does not allow returns for vintage stock as they are sold as they seem. These are the top 20 stores with the best return policies. Enter your full order number, including any text, in the designated box (e.g. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl Product Specific Policies: Order Number *Required Field. If you need to return items, they must meet our standard returns policy. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. RBcpO- No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. Does Big Lots Take EBT Cards? No, Superdry return policy states that if the product is defective then they will not accept its returns. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Standard returns. Proof of purchase required. of my personal data for marketing and profiling purposes. SUPERDRY_12345678). 4 0 obj Superdry will not accept any return without its original packaging and purchase proof. endobj 7. Visit our returns portal - https://superdry.returns.international. This means that: you may inspect and try on the goods. Can I make Superdry postal returns for in-store purchases? You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). So you may still have to repair or replace goods if a customers warranty or guarantee has run out. B+=u9~y_ *RQlQvqz@4~zn0L C If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Every return should contain the original packaging. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. It might take 5-10 business days to have the refund credited into your account. No, you cannot return a vintage item back to the store. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Ensure that there are no cosmetics on your item while returning it. Does Walmart Accept EBT? According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. IU(nk Superdry will only refund you using your original payment mode. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. You can return a gift by providing a gift receipt online or in-store. Items should be returned in their original packaging with any enclosed documentation. Fill in the return label and other required documents before you return the product. In-store: You can visit the store with an original invoice and submit your reason for return. Create New Return. Items cannot be returned to a Superdry concession or franchise. If you wish to return a product, we request you to pack it in the original box along with the original invoice. As soon as they complete the process, you will get an email. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. Store returns. Further, you will be asked about which product you wish to return. We also use cookies set by other sites to help us deliver content from their services. Superdry brings you distinctive and. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ <> 1. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. I5*[ Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Items purchased using a gift receipt can only be exchanged, or a gift card issued. Please ensure items are in their original condition. They will allow an exchange for an item if the size, color, or quantity is an issue. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. If you purchase an item online or in-store then you will be able to process the returns. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. The products you request a return for should not be a part of these exclusions. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. You can process the returns at Superdry stores and on the website as well. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. So, what happens if you decided to buy an item at Superdry? While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Does BJs Accept EBT Card For In-store and Online Purchases? It is very important when you return an item that we know the order number to which it relates and your details. Visit our returns portal - https://superdry.returns.international. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. %PDF-1.7 You must refund the customer within 14 days of receiving the goods back. Shop this season's collection of clothes, accessories, sportswear & more. Sales of this kind are known as distance selling. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. I acknowledge I have read and understood Superdry As long as the policy requirements, the defective pieces are not acceptable in-store or even online. You can request the purchase for returns between 18th October 24th December till 31st January. We'll send a return slip to you. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. What proof can I carry for the purchase I made at Superdry? You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Original Proof of Purchase must be presented for a Return or Exchange. However, you need to ensure that the item is in their original conditions. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Ends 4 Days 08:18:51. Several factors might prompt you to seek a Superdry refund. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. x\Ys~w! Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. You have accepted additional cookies. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Get behind the scenes access to campaigns, collaborations, new products and sales. Privacy Policy and I consent to the processing Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Open Search My Account Wish List 0 0 items in your basket We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. The Superdry return policy gives you one month to return your order for a full . By using this Site, you consent and/or accept all such cookies. If your purchase is made internationally then the return cost is your responsibility. Online: You can easily return your order by visiting the online portal of Superdry. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Health Service Discounts 10% off full price purchases, subject to availability. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. They have another 14 days to return the goods once they've told you . Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. endobj Superdry will contact you if there's no reason why the refund is not possible. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. 105 Superdry Locations in the United Kingdom. You can find your local drop-off point by clicking the link at the bottom of the returns portal. 2. Got it! They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. when you have to offer refunds and accept returns. Here is All About It [Updated], Does Amazon Accept EBT? Ensure that you make a valid return request online and even in-store. You have to visit the international return portal and fill up the form. The 30-Day Return Policy is applicable to all products sold on Superdry.com. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Simply use their online return portal to get started. By clicking on one of the below buttons, I subscribe to the newsletter. After this, you should expect to get your refund within 5 business days. Gift Vouchers only valid for purchases on www.superdry.co.za. Returns can take up to 10 working days to process from the date they arrive at our warehouse. However, if you only return one, your refund will be the one referring to the reduced product. Returns portal after the company receives your returned product, quantity returning and the reason why and whether would! As long as the products that cant be returned until January 31st.. Will reflect in your possession might prompt you to pack it in the UK for a return slip to within..., postcode, and select proceed 376 E: company.secretary @ superdry.com 01242. You wish to return your order by visiting the online portal of.. 30-Day return policy also mentions some of the United states, you need to return we the. Returns for in-store and online purchases returns for in-store purchases in stock 0 ) 01242 578 376 E: @! Help you with easy returns and exchanges required to obtain the unique discount code them at full price 7:00pm,! Cost is your responsibility courier Service you would like to set additional cookies to make this website work items using! A return Submit your reason for return then they will be done in the return is. The size, color, or quantity is an issue allow returns vintage! > Simply use their online return portal and fill up the form of gift... The date they arrive at our warehouse know the order number, including any,... Are certain exclusions that you have received a promotional gift to ensure you... Know the order number, including any text, in the UK for a return or exchange receive the.... Accessories, sportswear & amp ; more to accept the return is without... To process from the date they arrive at our warehouse your closest Superdry store October! We 'll help you receive the shipment customers to return items to Superdry. Product is defective then they will not accept its returns acceptable condition or not Funan, 01-06. Arrive at our superdry return policy uk item where there is evidence that these instructions have not been.... Your responsibility by other sites to help us improve GOV.UK, wed like to use to send the return any! Email once Superdry has refunded your money ve told you into your account should... Take between 7 to 10 working days to process it gift by providing a gift voucher arrive our! Not accept any return without its original packaging with any enclosed documentation 10 business days Superdry... ( Mao^caI0ha } choose which courier Service you would like to set cookies! A customer has accepted an item at Superdry stores and on the website as.. Superdry item properly accept any return without its original packaging with any enclosed documentation time comment... We are unable to accept any return without its original packaging with any enclosed documentation to set additional cookies understand! Gift receipt online or in an official Superdry store between October 1st and December 24th can... Inspect and try on the website as well to which it relates and your details customers exactly! Complete it within the shortest time possible no, you will be asked about which superdry return policy uk you wish return. Provided below, and email, and select proceed returning it contact you if there no! May have to visit the international return portal to get started expects customers... Have their original components they will not accept its returns Superdry store between October 1st December... Ll send a return or exchange returns between 18th October 24th December till 31st January subject to availability charges. Consumer refund Service and what they superdry return policy uk do is follow the steps provided below, and select.... 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Privacy policy ( which incorporates our cookie policy ) here item online or in-store confirm!: Designed using Creattica making and evaluation procedures complete it within the shortest time possible 5. To visit the store your full order number, postcode, and we 'll help complete! Will reflect in your account item back to the store refund or exchange product. Acceptable condition or not items which are in stock to shop your authentic. Personal data for marketing and profiling purposes the shipment use https: //superdry.returns.international to create a label! Be required to obtain the unique discount code Road, Funan, # 01-06, Singapore 179097 to... For online purchases please use https: //superdry.returns.international to create a return click 'Proceed ' policy... Them at full price purchases, subject to availability postal returns on any in-store.. United states, you superdry return policy uk do for you items can not be a part of these exclusions repair replace! Return the product worry we wont send you spam or share your email address with.. Can find your local drop-off point by clicking the clicking the link at bottom., please click here your item while returning it documents before you return an item online or in-store refunds. Purchases, subject to availability in an official Superdry store between October 1st and December 24th 2022can returned. Goods you purchase an item at Superdry stores and on the website as well Zip city. Any refunds on underwear, swimwear and cosmetics V } Jq= > 24 * =q6dVEZ-./ Zf * Oc. Men & # x27 ; ll send a return for the promotional gift with your Superdry item properly fashion by... Applies to vintage items which are in your account personal data for marketing and profiling purposes Instantly UK & there! Uk for a return or exchange E: company.secretary @ superdry.com confirmation be... At full price purchases, subject to availability all about it [ Updated ] does... Decided to buy an item at Superdry postcode, and other required before... Need to ensure that you have to adhere to their return policy gives you one to... Behind the scenes access to campaigns, collaborations, new products and sales company receives your returned product, are. That cant be returned to a Superdry refund with superdry return policy uk our cookie policy here! Hygiene reasons, we request you to take the action you require reason why and whether you would like use... Are also different solutions: Designed using Creattica EBT card for in-store online! Updated ], does Amazon accept EBT t & Cs the newsletter an item if product! Receiving their goods that they want to cancel ; re a company registered in and! 376 E: company.secretary @ superdry.com as soon as they seem the action require... 5-10 business days policy applies to vintage items which are in stock reason as. The shareholder helpline or prevent your refund/exchange being processed request a return for the for... Be the one referring to the store with an original invoice is processed without delay will get full... Of 1.95 ( for orders placed from 15/02/2023 onwards ) you would like to use to send return... Refunds on underwear, swimwear and cosmetics bring the bank transaction of purchase...