I have read about others who also had received the OTA update & it messed with things on their Rams. We are not affiliated with FCA in any way and make no claim regarding the accuracy of the information presented on this site. I'm still amazed that systems so complicated like that one cloud company's global network run as smoothly as they do, because we all knew how patched together it really was with the proverbial bailing wire and duct tape. What are the possible causes of your touch screen not working properly? When I put it back in and turned the radio on, I didn't get the normal start up screen and everything was blue with some of the icons missing. Hello, I have the same problem too, I wonder if you fix the problem and how ? At Your Command. You can attempt to fix this yourself if you are technically inclined or you can have professionals look at it once you have exhausted any DIY remedies. Your preferred dealer has been successfully updated. Select the Paired Phones or Paired Audio list using the corresponding button on the display. The paddle shifters do work, horn works, and all of the cruise control buttons work. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. If I could have bought my new truck without UConnect I would have. Rarely the actual buttons. Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. If not, try the following method. If your steering wheel controls and horn are operating in an intermittent fashion, it's possible that your clockspring is worn out and needs replacement. Just got my head unit replaced today and everything seems to be working. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine. Last few have all been lost encryption services for primary and/or secondary storage, some that included ransomware attacks that took out systems, access to their backups, backup servers, and even the encryption key servers themselves, and the client was ill-prepared for it. My truck is a 2012 mega cab that originally came with a 730n head unit, with rear seat DVD, nav, uconnect, steering wheel controls, and back up cam. It will be cheaper. While there is a power train warranty I believe that runs beyond the 3 years/36K miles my fear is the radio (NAV or ?) When I got my radio replaced from the driver's seat the bottom of the housing clips a bit the menu names along the very bottom of the display. JavaScript is disabled. Once paired, you can set your phone as the favorite by pressing 'Yes.'. A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. Don't panic unless it is still not working tomorrow. I suspect it depends on the vehicle configuration/options, and its not widespread enough for them to move very quickly. It is the 5-6 times it has randomly decided not to work is my concern. Just yesterday I noticed my Carplay stopped working when I was using the steering wheel control to skip songs on Spotify. It may not display this or other websites correctly. When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept. There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. http://www.jeepgarage.org/f155/uconnect-updates-available-now-60397-29.html#post827863, WK2 -Suspension/Driveline/Brakes/Wheels/Tires. Touch screen does not work half the time. Let go of the buttons and turn the vehicle off 3. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. just an all around disappointment for a 76K Car. Well I just could not do nothing, screw it if I made it worse. New car warranty ends sometime in Feb. 2021, 3 years after I bought the car, and I'm not sure I want to own the car out of its new car warranty. For a better experience, please enable JavaScript in your browser before proceeding. Your problem could be a blown-out fuse. When I called, they said it was random and it doesnt seem like they are treating it with any urgency. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Car Electronics- Lights, Fuses, Audio & Video. I down loaded and installed the software update, went smooth, but same issues, still same problems, but on the bright side i have both bing and yelp now. I'll see how it acts today. Otherwise its a hardware problem, so replace the damned unit. In this article, we are going to look at what you need to do when your UConnect touch screen is not working. The Uconnect kit does not include remote usb. Previous. Sometimes at startup and other times after running for a while, pressing any of the on screen icons does nothing except beep at me. Select Settings, press "Phone/Bluetooth", press Paired Phones and then Add Device. Any reliance you place on such information is therefore strictly at your own risk. For a better experience, please enable JavaScript in your browser before proceeding. To disconnect a specific smartphone or Bluetooth audio device, proceed as follows: Deletion of a Mobile Phone or a Bluetooth Audio DeviceTo delete a smartphone or Bluetooth audio device from a list, proceed as follows: Pairing your phone is just the beginning. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Register Now, Select a vehicle to explore. working with ClassAction.org are no longer investigating this matter. Press the Uconnect Phone button on your steering wheel to begin. Current word is that there is believed to be a defect in the parts, causing an intermittent short that knocks the whole cluster out. Click to expand. Get answers to questions about your Uconnect system. It should have a lot of the info you seek. At the risk of sounding redundant did you ever post a pic of your light setting menu in your Uconnect? Press question mark to learn the rest of the keyboard shortcuts. Somehow XM even got activated, which I only had for a few months after I originally bought the car. will let you know the outcome when it fixed. The last port of call is to consider that your screen is faulty and needs replacement. JavaScript is disabled. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Press the Delete Phone button on the touchscreen. Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. You literally just said almost everything I said to the case manager at Uconnect. : http://bit.ly/anthonyJ350howtoCheck out my Amazon storefront https://www.amazon.com/shop/anthonyj350Website: http://gofasthavefun.caInstagram: https://www.instagram.com/anthonyj350Twitter: https://twitter.com/AnthonyJ350Facebook: https://www.facebook.com/AJ350Shop: https://www.amazon.com/shop/anthonyj350E-Mail: info@gofasthavefun.ca T-Shirt: https://teespring.com/en-GB/AnthonyJ350originalTEE#pid=46\u0026cid=2742\u0026sid=frontMusic available - http://www.jinglepunks.com \u0026 http://www.epidemicsound.comIntro - \"Heartbreaker'\" - Gloria TellsOutro - \"I just can't change my Emotions\" - BasixxAbout AnthonyJ350I am a Mobile Electronics Certified Professional 12 Volt Installer (MECP Certified), Business Management Graduate (KPU), with a Professional Driver's License and a genuine automotive enthusiast who loves working on vehicles and I want to share my experiences with you. Forums. TIA, Perhaps you were looking for the sister site, The largest 2019+ Ram (5th Generation) discussion forum on the web. This works best in systems where there are phone and voice activation buttons on the steering wheel. I`ll let you know how it all works out. Disconnecting A Smartphone or an Audio Device. the steering wheel controls will still work 100% for the u-connect. Press the Delete Device button on the touchscreen. Anyone have issues with the steering wheel audio controls not working? You may also have an Airbag light on which may be related. uConnect Update killed my steering wheel controls. Search. If there is a short to ground, the wiring may be damaged and shorting against the chassis or another metallic part. This help content & information General Help Center experience. The left side evic navigation controls don't work, the phone and hands free buttons don't work, on the back the audio controls on both sides do not work, and none of the buttons on the wheel light up at night. Wait for the Uconnect screen to initialize and turn On Push driver side climate control hard buttons (hot/cold . YOUR UCONNECT SYSTEM? Press the Paired Phones and Audio Devices buttons on the touchscreen. When that happens, the only button on the center stack that works is the hazard lights, as it is not included in the computer-controlled switches. For a better experience, please enable JavaScript in your browser before proceeding. Your UConnect can freeze up or loop back repeatedly during the boot process. *Note every vehicle is different and you must consult your service manual for exact instructions*. Select the device (mobile phone or Bluetooth device). I can help with TPMS adjustment. 3. , streaming your favorite tunes through your vehicle speakers and more. Code was U0184. I didn't do the installs, just the recovery and cleanup and finger shaking. I got a call today that the refurbished radio is in and I will get it installed next week. I disconnected my phone completely and it still have issues. Note for Android Devices: If your smartphone stops scanning for devices, press the Scan button in the Bluetooth Menu. Its not uncommon for the UConnect touch screen to stop responding. I replaced the clock spring and everything works now. Disconnecting a Smartphone or an Audio Device, Uconnect 4 with the 7-Inch Touchscreen This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. Took it right back to the dealer and the module was bad. 2005 Chrysler T&C Touring RB1 Radio. Your phone is now paired and ready for hands-free calling. Thank you, please let me know. Just wait until these rigs come with AI tentacles wrapped through all the systems. Im having this SAME ISSUE 2019 Charger Hellcat. Sometimes the soft reset may not work so you may need to do a hard reset and this method involves removing the negative terminal from the battery for at least 5 minutes. Today, I was driving home (long trip) and had to pull over and shut the vehicle off to be able to turn the heated seat and steering wheel off and to get the cabin heat to turn off in the truck. This is going to be a long post but hopefully enough detail to narrow it down. YOUR OWNER PROFILE IS NEARLY COMPLETE PLEASE. When I first got my truck the steering wheel controls, aux, EB switches would stop working. I let it sit for a couple of hours and everything eventually came back. When your car detects that your iPhone has been connected, the Apple CarPlay icon will automatically pop up. As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. Anyone know how to fix or whats wrong with it? I took it to another dealer and they updated the software. New cases and investigations, settlement deadlines, and news straight to your inbox. While the vehicle is on and running on the steering wheel, hold down the voice command and green phone buttons for 30 seconds 2. Its not a straightforward method but if you look hard enough, you will find places or forums where you can download the firmware. If I could have bought my new truck without UConnect I would have. Select your Uconnect system from the device list. Have been having the exact same issue for the last few days and it's making me go crazy. Fortune 50, 100, 500 and when sh** goes sideways somewhere and you get called in, pressure's on. Most recently, I tried updating my Tazer's firmware to latest to see if it would change anything, and after cycling it and letting it sit over night they started working again! Search around and see if you can find that. It's version 18.20.2e. It's a 3 pin plug. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or. At the same time the buttons stopped working, the backup cam's grid guides also disappeared with it. I also asked them to put in the steering wheel switch and they say it won't work. I'm retired now, though. You are now leaving the Mopar U.S. site and will be logged out of your account. The buttons on screen work but not the physical buttons. The left side controls on the steering wheel suddenly stopped working when the volume down button got stuck. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Ya'll have had your fair share of massive outages No doubt on the outages. Interested to know if you figured it out. 2. to essential smartphone features like making and receiving calls. you may need to check down the whole length of the harness. The USB port worked for a few weeks, but stopped working yesterday. I have the 8.4 without navigation, it was not working and i took it to the dealership where they "updated" it . The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. 1 - 6 of 6 Posts This is an older thread, you may not receive a response, and could be reviving an old thread. Dodge Charger Electrical Problems and Questions, Charger Performance Mods - Engine - 5.7L HEMI. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. May be worth taking it in so they report it - they may prioritize the fix if they see more complaints. Uconnect software needs updating If you have recently updated your phones operating system, sometimes this can affect how the Uconnect system works with it. 4th Gen : 2009 - 2018 & 2019 - 2023 Classic. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Register a free account today to become a member! The Fora platform includes forum software by XenForo. My vr wouldn't work with the nav system the other day now it's fine. Things to Know Before Buying a Jeep Wrangler (Used or New). JavaScript is disabled. Thousands of routers, switches, millions of interconnections, dozens and dozens of data centers, redundancy up the yang and over 30K - that's 30,000!! Press the No button to cancel the operation. Press the X button to exit out of the Settings screen. Ive gone to dealer, and they claim there is a TSB that tells them NOT to replace the radio because they are working on a software fix. The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. One class action lawsuit has already been filed on behalf of 2017, 2018 and 2019 Chrysler Pacifica and Chrysler 300 drivers but attorneys suspect the problem could extend well beyond these vehicles and are looking to get additional drivers covered. I installed a factory backup cam and unlocked the feature w/ my Tazer. Cruise control, gear selector, instrument controls still worked fine. When I go to the Uconnect Website and enter my VIN, it tells me my system is up-to-date. If nothing else, possibly the odd developer lurks here. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Current Stellantis N.V. vehicles support Apple CarPlay over a wired connection. Uconnect 3 with the 5-Inch Touchscreen You must log in or register to reply here. information here is for reference only. Took my 1st weekend trip in the Challenger this weekend. I am trying to keep on top of UConnect related symptoms and fixes. I will be bringing back tomorrow. Perhaps some liquid/rain entered the steering wheel and shorted out one of the buttons. Your UConnect will show your Jeep trim logo and switch off, Your screen will switch on again showing your trim logo. The first port of call is to do a soft reset. Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. I bought my 2021 GCL Overland 8/21. Couldn't get to "controls". I'm still working in enterprise IT, hope to retire from FT work in a year or so and just cherry pick small projects as a contractor. Just make sure there are NO DISKS in it and make sure to turn it off and strap it so it does not turn on if it moves around. Steering wheel controls completely dead. This help content & information General Help Center experience. You can add it for another $38.70. Go Fast Have Fun provides the content in this video, for information and entertainment purposes only. You are using an out of date browser. Only just happened, usually I say call home and it does, or my wifes contact details etc. Your screen may stop responding altogether. When this happens, it also seems like it also puts the car back into street mode even though I had put it into sport mode. Aug 23, 2011. jwillis said: I had the same problems: steering wheel controls for audio and dash display failed to work (though cruise control did function properly). Press the Paired Phones and Audio Devices button on the touchscreen. Jump to Latest Follow February's Cummins Photo Challenge Is Now Open For Entries! 2019 ram forum, dodge ram, ram discussion. 2020 Dodge Challenger Hellraisin Scat Pack, 2019 Challenger Scat Pack T/A 392 M6 Go Mango. 1. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. A forum community dedicated to all Dodge Charger owners and enthusiasts. I totally agree with what you're saying. Go Fast Have Fun strongly recommends you consult with a professional automobile mechanic to ensure that any modification or repair plans for your vehicle are appropriate for your vehicle. It would work sometimes so when it happened, I recorded a video of what it was doing. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Was driving home today, and now the VR and phone buttons no longer allow me to tell it what i want it to do. Press the Settings button located to the right of the device name. 2019 Scat Pack; 1995 Corvette; 1991 Trans Am GTA, I had a similar issue, not sure if it's exactly what you're experiencing. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. IT also a read more Sign in (or create an account) to receive access to even more exciting content. Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. However I'm thinking it should. Under Settings, press the Bluetooth button and turn Wireless Connectivity on. Steering wheel controls work intermittantly. You knew it was a biggie when Twitter went hot on it. They confirmed that my radio was a couple versions behind. Years of that kind of tension takes a toll on the 'ole mind and body. On my way home from work I could only get the volume button on the steering wheel to work. It also does some flaky stuff where the soft buttons dont always work, the screen flashes and all functions are delayed. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Replaced bad hands free module, fine now. I just bought a Rogue 2014 with no mechanical issues. Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. I called Dodge and got the UConnect reset procedure for my car (park, close doors, press start twice w/o starting, press and hold phone and VR buttons for 30 seconds, turn off car, open door for 30 seconds, close door, restart car) but that hasn't seemed to help. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Also the Nav & Speed warning volume levels were totally messed up and would reset every time you restarted the truck, so every morning on the drive to work my truck would SCREAM a very distorted sounding speed limit warning at me. There are numerous reports of Jeep drivers reporting issues with their firmware that have required a reset or an upgrade in order to fix the problem.