Were these steps helpful? Luckily Discover caught it and contacted me via text message and said they thought i had fraud activity on my account. Having reaccurring xbox live charges and I dont own an xbox. Select a tab for your country or region. Our newly opened Microsoft Company Store on the Silicon Valley campus and the Redmond location are currently open. It means that it is not the fact of only one people I guess it is an organized team witch sell accounts or credit cards number to young people (or old who knows ?). I thought my husband was going to have a stroke when he saw the charge on our account. Put your gaming skills to the test. I dont own an X-box. Which confused me so I just went ahead and canceled live just to wait it out and see what happens. I ended up getting a new credit card sent to me because someone somehow got access to my number and was buying up virtual points. Out of nowhere i check my account and i was billed 9.99 again. Thanks to "Kevin" from Ionia, USA for posting it. O.C. How do I contact Microsoft about unauthorized charges? This all started on the 13th of August, for $354.94 and then AGAIN on the 15th for $309.94!!!! Im a single mom who works 50-60 hours a week. Just from seeing it on my card, I could easily gather it had something to with A) Microsoft, B) XBox and C) Washington. Compare that to the makers of Rune Quest who not only cancelled the account associated with my card, they asked me to get the police or the fraud division of my credit card company to call them as the had lots of data on the account holder. I am almost 72 and not a fun of video games! Now what?! Thanks for the post. When she asked me if a grandchild could have ordered it, coyly referring to my age in the on-screen profile, I replied dont have grandkids, dont know anyone who even owns a Xbox Mine was charged in Euros, converted to Canadian $, so who knows where this fraudster is located or WTF they ordered at my expense so far. This is some BS! I am now getting phone calls and emails from scam victims thinking I am the one who is the scam artist! Information provided by PlugShare, the world's most popular map for finding electric car (EV) charging stations. Last month a saw a charge on my account from Microsoft Redmond WA for 9.99, I looked at my transactional history and noticed that Xbox Live no longer charges me but instead it said Redmond. Or writing? I did as well. Not as much money as a lot of people posting here, but still it sucks. checked my bank account and the jerk spent over 50 bux on Xbox Live stuff. Now Im scared because I have no idea how they got my information. Someone has hacked into my Xbox Live account and has charged over $1200. LOCATION. Have you guys checked out CREDITFREAK? What is Microsoft Redmond? All they would do was remove my card number from the accounts. Redmond folks. Im sure they are aware at how big this problem has gotten, so they need to tighten up their payment system for these points. CELA Arbitration, One Microsoft Way, Redmond, WA 98052-6399. I need to report fraud and get My money refunded. So I lost my cool. Years in Business: 41. Business Started: 7/1/1981. More than 5times, I have been ripped off my penny by online imposters who claim to be real hackers not minding that I am an old sick woman. We know him. Thanks again and if you have any more issues, please come back and share. Sigh. Julija Teheda. And it's been saying that for a few months now. I reported the transaction and am waiting for a response. They tried to make two more charges, but the card was blocked. Category: On-Line Business. Redmond, WA. someone please tell me if that can somehow be traced back to me and become a charge, im not very tech savvy. I am asking them to freeze this so called new account. I also spoke with a female rep from their Corporate Office Billing Department (425 882 8080 ) to see if they could see the charges going through & locate the XBOX user but she also could NOT find that these charges to my MasterCard. Continuous charges on my account. What is the application of a cascade control system? It was done through an open "billing agreement" which had been set up through paypal to allow them to withdraw. Scam!? They request the new card number when the canceled one does not go through, credit card company gives it to them. The only thing I can think of that may have played a role in my situation was when I purchased a PC with Windows Live. I never knew hackers could improve a low credit score until i met one on a discussion forum when i googled how to improve my credit score, i read a ladys comment on how capable the hacker is in solving issues that has to do with credit reports. One is for $105.99 on October 4, 2020 and the other one is for $105.99 on October 25, 2020. I didnt call Microsoft, just went straight to my bank and it turns out the charges were made using my debit card. For students and teachers looking to explore even more about our history and our leadership, check out the resources below. 155 comments; Sep 23, 2013; Display Name: Email: I am so glad I decided to investigate these charges. CJ: Interesting issue you have. Learn more about our live, interactive workshops and training sessions. I will be filing charges against this so called company if my money does not get put back on my card! Mountain View, CA 94043 Well, keep us posted. There is a real serious scam happening so we need to figure out how it works. Now if that's just how my bank processes the charge now that's perfectly fine but if that's the case then I really shouldn't be getting charged either way since I canceled the subscription. Credit Union still processed charges. Microsoft apparently has direct access to my account because they arent even using any of the new card numbers it just defaults to the original scammed card even though that was deactivated long ago. And Redmond is also one of the most affluent. Thanks again for your comment. It seems that companies like Discover Card, Peoples Bank of Tulsa and even the ECU in Australia are contacting me trying to get these charges reversed. [] 800 points purchase Interesting I googled "MSFT *XBOX LIVE and I found this article. 650-386-3005, Get directions to Silicon Valley location. . 4. informed me that the floor manager that authorized the 2 month refund was the top gun that customers can talk to. Well deal with him later. So now Ive canceled it and I have to go to the bank tomorrow to get a temporary card while I wait on a new card to arrive. Are you a victim of an online dating scam or scam whatsoever ? We contacted Microsoft, they say go to the bank, the bank say go to Microsoft, It like a nightmare. and can they just do it at will? How many employees does Microsoft have in Redmond? seemed completely uninterested in doing anything about the criminal Thank you for bringing this to our attention. BTW, I also had a fraudulent charge to nintendo the day after the Xbox charges. They dont necessarily care about your grandson, you or me. Accounts & Billing Chat and Phone Support. Xbox can apparently lock out any Xbox from anywhere in the world if something goes wrong, but they cant figure out who is charging stuff to my account because the number has been removed already from the gamers account??? Director, Global Field Empowerment, Microsoft Philanthropies. Microsoft initially started to help me but..suddenly the call dropped REALLLYYYYY, Did your charges ever get reversed??? Iv rang them plenty of times to day from my mobile contract te first phone call was 46 minuets and so many seconds long ! I received four emails from them dated 05/26/17 05/27/17 06/07/17 06/27/17 all saying to please update my billing information as the payment will not go through. this also happened to me last saturday i believe how it occured was due to selling my old xbox to gameatop that i had been signed into..by law they are rquired to wipe the harddrive but they must have NOT because there is no other way someone would have access to my microsoft profile i recently update my card on my proFILE..after i got paid someone was using it on an older xbox 360 to pirchase games and wiped out my bank accountim looking into reporting to fbi as microsoft said there was nothing they could do for me and i would have to contact my bank which is not seemingly helping my situation at the moment . Building 92. Maybe I have to change my bank account #. Shop with an ASL associate The Microsoft campus is the corporate headquarters of Microsoft, located in Redmond, Washington, United States, a part of the Seattle metropolitan area.Microsoft Redmond campus. The full profile for this address includes the names of 177 recent residents. own shares through a brokerage firm, you need to contact the brokerage firm directly to make any account If your dispute is with Microsoft, mail it to Microsoft Corporation, ATTN: CELA ARBITRATION, One Microsoft Way, Redmond, WA 98052-6399. US. Translated: I am French I took a subscription at msft xbox and my account was pirated for a made sum of 569 euro in 1 month attention their site is not protected. Okso why was this card charged if you dont have the # in your system? Private groups and tours can take a deeper dive into the world of Microsoft. Sonata Software North America Inc. 15446 Bel Red Rd Ste 401, Redmond, WA 98052. In fact, Microsofts hometown has been among the fastest-growing places in Washington this decade its population has increased about 24% since 2010. A charge of 21.64 has been charged to my credit card. AFTER I got ahold of xbox and they wrote me an official statement that the IP address and account used in the purchases were not mine. After months of letters to and fro, still stuck owing a considerable debt with interest piling on. Unless it's something else all together. If you I brought my son 12 months Xbox live two weeks later another 2 lots of 12 months Xbox live got purchased on my card and another 3 months all in one day I argued it out that anybody in the right mind would not buy that much but got no where told to claim it from back from the bank for Microsoft to tell the bank it didnt look suspicious I wanted the gaming tag or the account they said they didnt know I told them to cancel all the codes refund me then give me one code back complete joke my sons Xbox live was purchased on his Xbox all the others were purchased from Microsoft store Im looking into reporting them for fraud. How frustrating. Merci encore et bonne Now I'm trying . Training. Check this out Getting those Xbox charges off of your credit card. Like I knew at the time if i didnt know what a gamer tag was the. Today the office is closed, but Ill call in the morning and get on this stat. Microsoft says they can do nothing about it and it is a gamer getting your info and using it. 14,657 satisfied customers. Its a big problem and sadly, its not going away. 1-877-696-7786. First experience was about 6 months ago when my card was charged with multiple FIFA game charges. My suspicion is that once the charge is posted, itll find its declined and then come back to you and demand payment on your credit card bill. Msft *xbox Live Bill.xbox.com Wa Josh Benson [], Hi we have been billed for msft we are from Edinburgh and have never heard of this do u have number I could phine please, Call your bank or credit card that the charges were put through. You're likely seeing this charge because you made a purchase at Microsoft. Up pops a video of a machine called the Hadrian X. Its a brick-laying robot and it can build the walls of a house in a DAY. Much money as a lot of people posting here, but Ill call in the morning and get money. 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