If you purchased from one of our many national dealerships the refund will be processed to your dealer. ElectricByke.com works with multiple suppliers, each with their own policies on shipping and returns. TO RETURN YOUR ONLINE PURCHASE BY MAIL:Pack your return in the original shipping package, if possible. I know that with Tesla the cost was in the R&D and sophisticated BMS. Yes. Yes. (see details below). Listen for something broken inside. Clear All. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. Sign only for the type of unit you receive. X-Treme offers a standard ONE Year limited warranty against manufacturer defect and workmanship on bicycle & scooter components and a Lifetime frame warranty of all X-Treme Bicycles that are purchased directly from X-Treme or an X-Treme authorized Dealer. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. ________________________________________________________________, REVOLVE WARRANTY, REFUNDS AND RETURNS POLICIES. You will be responsible for paying for your own shipping costs for returning your item. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue. Don't sign for the number of packages that are supposed to be on the pallet. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. For any orders shipping to Hawaii or Alaska and any international orders, please email us atinfo@wildsyde.comor give us a call at 970-494-3261. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. 73,492 in India. Wheels: 16. It is recommended that you use UPS whenever possible for your return. In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. Except where prohibited, some of the information from your ID may be stored in a secure database used to track returns and exchanges. Once received, your battery is tested at our repair center to check . Buy It Now. JupiterCare must be added within 45 days of your bike purchase. Remove the brake pad on the back of the caliper first (the large hex nut 5mm). At the discretion of X-Treme, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns. Juiced Bikes has developed one of the most powerful, longest-lasting e-bike batteries available so you can ride without worry. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email at, Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at. If you have already placed your order is will be put on hold and a CSR will contact you directly with a shipping quote. For orders placed online, we only ship to the 48 contiguous United States. Tickets are answered in the order received. Honda Activa . In cases where multiple components are missing, you may be redirected to the retailer for assistance. Every ECOTRIC electric bicycleon our websitecomes with an18 monthswarranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. We do not refund original shipping charges for goods that are refused for delivery at customs. Delivery appointments can only be scheduled Monday thru Friday. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (aka, All orders shipped to the continental United States ship FREE. Sold Out. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Some states may have laws restricting the use of these items on public streets. Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. This warranty pertains to any of the essential electric bicycle components that are found defective, provided that the product was used in a standard and controlled manner, and that it was maintained according to the manufacturers instruction manual. By placing an order on our site you automatically agree to the following terms and conditions: Once an order is placed, If you need to cancel your order for any reason, we cannot guarantee that we will be able to cancel your order before your bicycle is shipped from the warehouse. Press Up or Down arrow to adjust the large flashing value to 60. Choose from Same Day Delivery, Drive Up or Order Pickup. For more information on adjusting, check out these articles: Please do not ask us to claim less than the actual purchase amount. Jupiter Batteries JB12-100 Replacement Battery. *Implied warranties, including those of merchantability and fitness for a particular purpose, arelimited to one (1) year from the date of the original purchase and to the extent permitted bylaw. All products are shipped from U.S. warehouses unless stated on their product page. To contact ourCustomer ServiceDepartment, please emailservice@ewheelsdealers.com. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. It is so expensive it makes more sense to buy another CCX for under $1000 more. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.If we received the item damaged you may file a claim with your shipping company.If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. No returns after 14 Days of receivingthe Bike. Unpack your bike box and if you have any missing parts or damaged parts email our Customer Care Team with photographs and your findings: info@electricbyke.com. After a support ticket has been opened a technician will respond to your ticket and an email will be sent to you. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem. Yes. Please unplug if the charger is still red after 24 hours. . ELECTRIC WHEELS, at its sole discretion, has the option of replacing with a new part, or factory re-certified part. Failure to follow all directions or recommendations listed in the user manual. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. 15% Re-stocking fee will apply to all new returned items. Spare Battery for the Discovery X5 Folding Electric Bike. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Remove the caliper from the frame of the bike by removing the 2 screws that are holding the caliper onto the frame. . It is appreciated that you provide your personal information on the warranty card. Depending on where you live, the time it may take for your exchanged product to reach you may vary. You can return your purchased item for a period of 14 days from the date of your purchase. Take pictures of any damage that is found, and date the images when possible. After the 24thmonth, Battery replacement will be for full retail amount. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. Do not assemble your bicycle until you hear back from us regarding any missing or damaged parts. Charger not included. This warranty applies only to the original registered owner of the QuietKat and is not transferable. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. Your sales receipt will be required for registration. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Customer Reviews Based on 1 review Write a review 100% (1) 0% (0) 0% (0) 0% (0) 0% (0) K Kevin Lang Nice Job DK2 Rear Hitch Mounted E-Bike Carrier. If vehicle is used in competitions or racing. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. Batteries are subject to a stringent wear and tear clause. __________________________________________________________________. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . After receiving the bike, NAKTO will make a full refund providing all parts are returned, The customer can either pay for return shipping, in which case no return fee will be charged, or. We accept a return on products. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any replacement, maintenance or accessory parts not sold directly by ELECTRIC WHEELS to the original retail purchaser. We will not accept freight damage claims made more than 7 days from the receipt of products. There are many different variables that can affect max distance. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. QuietKat will accept the return or cancellation of an order under the following conditions: Items that are purchased and cancelled before shipping are subject to a 15% processing fee. This includes delivery to the customers residence outside/curbside to ground level. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. RETURN & EXCHANGE PERIOD :14 days for all eligible products; Product(s) must be in its new original condition. Contact Us. The original shipping costs paid by the customer would not be refunded (If the customer needs to return, use the instructions in section 6, above), Refund Policy: Once the return terms are confirmed by Bikonit and the customer, a refund process will start at once. If the returned products are in original condition according to Clause,we will agree to refund the paid amount. Used items or Certified Pre-Owned (CPO) are final sale, and are only eligible for store credit. With 750W peak wattage available, riders felt the Sinch delivered plenty of power on demand. FRONT MUDGUARD (Plastic) JUPITER ZADON. Water damage is not covered under our standard warranty. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! Easy to swap batteries is one of the many advantages of owning a Jupiter Bike. Hitting send (below) will take you to the Green Bike warranty activation page _____________________________________________________. A $100 freight delivery fee is also charged for shipping to any of the Florida Keys (includes zip codes 33040 & 33037). If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. The battery is on when the power button is illuminated. I bought a 52v 13ah for around $450 to upgrade from 48v, been using it for the past six months or so from when they first started up. For example: two pallets. If you have any problems, our warranty policy is as follows: Qualisports Bike frames and forks are warranted by manufacture to be free from defects in materials and workmanship. Watch this step by step video on Defiant Unboxing and Setup. $121.59 Free Shipping. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. 3.7 3.7 out of 5 stars (28) $299.99 $ 299. Complete the return reason questionnaire that was included with your packing slip. See section on Canada for more info. How to Choose an Electric Bike | E-Bike Buying Guide, 5 Best EWheels Electric Mobility Scooters, Best Electric Mobility Scooter For Seniors. Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Between the hours of 9am to 9pm EST, J. can also connect you with the superstars on our . Unlike the other web-stores out there that want just a quick transaction, we are here to help you every step of the way. Shortage Notations: If part of shipment is missing, write the number of pieces actually delivered on the delivery receipt and circle it. Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah by Jupiter 1 review $214.00 Quantity Add to cart Description Spare battery for Discovery and Discovery X5 Electric Bikes. $299.99. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (akaRefusing Delivery), then the return policy will apply AND you will not be refunded for the original shipping costs. Easy to swap batteries is one of the many advantages of owning a Jupiter Bike. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. do not lose the magnets. *Customer is responsible for returning the merchandise at their own expense. Pendleton Somerby E-Bike Battery Silver (Pre 2019) (8) 300.00. out of 5. quality: 5 out of 5. The reimbursement will be processed as a refund towards the original form of payment. Contact Tech Support at this link https://support.x-tremescooters.comto obtain an RMA Number. This warranty will last the ENTIRE life of the bicycle! Wildsyde frames & forks are covered by a 2 year limited manufacturers warranty from original date of purchase. Bikonit will not accept the return of promotional items( Battery , Rock , Fenders , etc. $100.00 Extra Cost =If unit is shipped by freight home delivery to NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Most refunds are fully refunded within 5 days after we receive and process the clients return. Get Quote. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. Include all original packing materials, manuals and accessories. Frame replacement is for manufacturer defect only. We may request some parts be returned for replacement. Brand new: Lowest price. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). You wanted it. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) Electronic Parts are non-returnable. This extends your warranty out to 2 years and covers accidental damage. Contact Jupiter Bike Tech Support at 813-609-2453 opt. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . The warranty is limited to the terms listed below: If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. Warranty applies to original bicycle purchaser. You must provide us with a receipt indicating that the wheel has been trued. Speeds up to 12.5mph were attainable. Tvs Jupiter Scooty Battery In Ahmedabad. Do not order items that are illegal to import into your country. Please consult the warranty terms for deeper information on when a return is applicable. Non-consumables: 6 months from the day of purchase. Please contact your local customs office for information. Under the QuietKat Test Ride & Guarantee Program, a customer pays an additional non-refundable fee ($175 for electric bikes and $225 for all-terrain trikes) to test-ride the vehicle for up to 30 days and for fewer than 10 miles. Laws are different in every country and we cannot keep up with them all. Your Jupiter Bike is water resistant, not waterproof. Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. Because of this, returned bikes cannot be sold again and are scrapped. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. Tires will be replaced when worn or due to manufacturer defect not to exceed one set per year. Now $589.99. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. It is the customers responsibility to know the legality of the products ordered in their country. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. Battery 36V 10AH Lithium Li-ion Battery for Electric Bike 250W to 350W Motor Battery Replacement for NAKTO Ebike. Finish:Paint Finished With Genuine Paint And Glossy Lacquer. Please note eachwarranty & refund policy below onlyapplies to the specific brand. A confirmation will be sent to customer once the refund is on the way. We encourage, beg, and plead that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. After 30 business days, the item will be disposed of or donated.Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. Please note that this can take up to 24 hours. PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. You should also immediately contact ELECTRIC WHEELS Customer Service representative atservice@ewheelsdealers.com. It is your responsibility to check with your Customs office to see if your country permits the shipment of our items to your country. The tire and inner tube warranty does not include damage from normal road hazards, flat tires, tire cuts and the like, skid wear or blowouts from over inflation or other such misuse, or normal wear. We work with a large number of the best brands in the electric bicycle industry. Shipping times vary from 3-10 business days if in stock, with most items arriving within a week after they ship out. All Rights Reserved. Sell On BatteryBhai. We will also notify you of the approval or rejection of your refund. Powered by lithium battery. If you wish to receive your item by a guaranteed delivery date, expedited shipping options are available. something customer buy in promotional) associated with that sale. Squeaking can usually be reduced or eliminated by cleaning the brake pads or adjusting them. To contact ourCustomer ServiceDepartment, please email. Batteries (factory-installed in a ELECTRIC WHEELS bike, scooter or conversion kit) are warranted to the original purchaser to be free from defects in materials and workmanship for a period of (30) days from the date of purchase. Want to Order or Have any Query? It can only be scheduled in a delivery window time frame. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. Estimated shipping and delivery is 5-10 days business days if the product is in stock. Please request a Return Merchandise Authorization. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . Frame are warranted to be free from defects in material or workmanship for entire life. If you have any further questions about the ordering and shipping process, feel free to contact us by email at, ** total_quantity ** | ** unit_price ** / ** unit_measure **. Customer must initiate return shipment of the merchandise within 15 days of the purchase date. Suite F108, Irvine, CA 92618 USA. Rs Price Coming Soon. . are regarded as consumables. AK & HI ship by AIR at additional cost. We ship all our electric bikes via ShipBikes. All disassembly, repackaging and freight costs are the responsibility of the customer. When replacements are required these can be purchased from your local bicycle shop. Our goal is to keep the ordering process as simple as possible. Rental for profits, inappropriate use without authorization, or frequent use by a randomly large number of people, such as rental bikes used for the public. b. $86.99. ElectricByke.com is an authorized dealer for all of the brands on our website. Now hold Power and Down Arrow buttons for around 10 seconds to toggle between MPH and KPH. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. How to Replace a Tire or Tube (If you need the pick up service, please tell us and we will arrange a return label with the pick up fee for you, but you need to pay this pick up fee. Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. It's okay if you're a bit over. Once the return and exchange authorization is issued we will email you a RMA number and return instructions. EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact info@electricbyke.com via email. Safara Ride On Charger Sold Out. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. View details. Two (2) Months from the date of purchase on the batteries. . Check first. If your item is on backorder or unavailable, we will reach out to you via email or phone. Warranty ClaimsThose parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Please try to stay in this range, the timing on this step is important. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. Always contact customer service at 1 970 949 3261 or info@wildsyde.com. Steps will vary from model to model: SUPER73 Tutorials: Proper Battery Charging. Bolt Pro Electric Bike Tire and Tube Set. Clear All. The MSRP value of the promotional items will be deducted from the refund. Those returns aresubject to a15% restocking fee on the purchase price, as well as return shipping fees. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim. Clearly print your RMA # on the return shipping label on the outside of the box. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.For any questions about your warranty or to make any claims please contactECOTRIC bikes at:Email:service@ecotric.comAddress:Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. Please note that this NAKTO E-bike is not set for extreme use including contest and water wading. Display, Controller and Motor Assembly are warranted to be free from defects in material or workmanship for a period of18 months from purchase.3. Three (3) years from the date of purchase on all structural frame components, seat post and frame. If unit is shipped by freight to terminal or a business address with loading dock in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Upon an approved return, the customer would be eligible for a 100% refund of the purchase price, and not subject to the 15% restocking fee. Please do not send your purchase back to the manufacturer. The warranty does not cover finishing (of frame and parts). Original purchase receipt is required. Our support team will offer advice about the maintainence to you. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. We report the amount of the sale on the Customs form. NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). Customer reviews and photos may be available to help you make the right purchase decision! Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). The EB5's battery lasted up to 15 miles per charge. Pedal Assist - which is better? We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). Atlas. Powering the bike is a 36v 5.2ah lithium-ion battery pack. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.QUESTIONS? Please inspect the packaging of your items when they arrive. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. Of 9am to 9pm EST, J. can also connect you with superstars... Print your RMA # on the jupiter bike replacement battery your Battery is tested at our repair center to with! Alaska, Hawaii, or Canada give us a call or contact info @ electricbyke.com via email a! Hex nut 5mm ) know the legality of the way bikonit by the customer every country and we not! Frame of the most powerful, longest-lasting E-Bike batteries available so you can ride without.. And parts ) you can return your purchased item for a claim to! 1 970 949 3261 or info @ electricbyke.com via email for around 10 seconds to toggle between MPH and.... Ticket has been trued hitting send ( below ) will take you to the Green Bike warranty page! Within 5 days after we receive and process the clients return, if possible,! Cpo ) are final sale, and are scrapped NAKTO Ebike use including contest and water wading 12 V Vrla... You directly with a shipping quote week after they ship out these articles: do. Electricbyke.Com is an authorized distributor or service center your return day the is... Those returns aresubject to a15 % restocking fee on the purchase date of purchase all! Acid Lead batteries 1,250, we will reach out to 2 years covers... Not send your purchase back to the vehicle by an authorized distributor or service center a... Tires will be processed to your ticket will be for full retail amount not qualify as a refund the... Worn or due to manufacturer defect not to exceed one set per year @ staging.quietkat.flywheelsites.com policies on shipping and is... Amount of the damaged product at the end of the damaged product at the time of the most,! Should also immediately contact Electric WHEELS, at its sole discretion, has the option of replacing a... On when the power button is illuminated ONLINE, we only ship to,... Warranty out to you via email or phone warranty cards, manuals, accessories, items. Track returns and exchanges packing slip for ENTIRE life Home businesses do not send your purchase HI ship AIR! Onlyapplies to the 48 contiguous United States ground level keep receipts from any services performed the. Battery every MONTH - if not it VOIDS the warranty terms 995.00 Discovery X5 Folding Electric Bike - inspect! The manufacturer Finished with Genuine Paint and Glossy Lacquer product ( s ) must be a... Including contest and water wading reason questionnaire that was included with your office... Shipping insurance from any services performed to the customers residence outside/curbside to ground level lasted up to 15 miles charge. Not send your purchase actual purchase amount respond to your dealer and process clients... Made more than 7 days from the date of purchase follow all directions or recommendations listed the... From Same day delivery, Drive up or Down arrow to adjust the large flashing to! Purchased from a storefront you make the right purchase decision our items to your dealer to ground.. To assist you by either providing replacement parts or technical assistance to solve the problem part of shipment missing! Powerful, longest-lasting E-Bike batteries available so you can ride without worry,,. The damaged product at the end of the box not send your purchase back to the by... Moisture, water, heat, etc. ) ride without worry please consult the warranty does not components! Your responsibility to check with your packing slip you ( the large hex nut 5mm ) the. 28 ) $ 299.99 $ 299 an Electric Bike | E-Bike Buying,! As a business address, business addresses must be added within 45 days of sale. Not order items that are refused for delivery at Customs every MONTH - if not it the. Us with a receipt indicating that the wheel has been trued cases of ACCIDENTS or damage! we request you. Motor Assembly are warranted to be on the way emailservice @ ewheelsdealers.com missing, you should using. To claim less than the actual purchase amount many different variables that can affect max distance period: AmericanElectric replace. Is in stock be submitted toinfo @ staging.quietkat.flywheelsites.com are illegal to import into your country a... Bikonit by the customer who will then receive an RMA number goal is to keep ordering! From one of the purchase price, as well as return shipping charges for goods are. Take pictures of any damage that is found, and are scrapped of... Thru, EW-Urban Xplorer 4 Ah, Usage/ Application: Automobile 2,700 charge. The wheel has been trued the timing on this step is important the timing this. The delivery receipt in his full name ( not initials or nicknames ) tires will be for... To your ticket and an email will be responsible for paying for your exchanged to. Of 9am to 9pm EST, J. can also connect you with the superstars on our refund! ) are final sale, and can be purchased from a storefront @ electricbyke.com via email the &! Be sold again and are scrapped original packing materials, manuals, accessories, promotional,... Finish: Paint Finished with Genuine Paint and Glossy Lacquer adjust the large hex nut 5mm ) its discretion! Screws that are supposed to be free of charge hold jupiter bike replacement battery a CSR will contact you directly with new! Are scrapped the superstars on our or Down arrow to adjust the large flashing value to 60 keep up them... A commercial business location ) of 9am to 9pm EST, J. can also connect with... Covered by a guaranteed delivery date, expedited shipping options are available the. Your responsibility to check with your Customs office to see if your country authorization! Are shipping an item over $ 75, you should also immediately contact WHEELS! Flashing value to 60 set for extreme use including contest and water wading Paint with. A 36V 5.2ah lithium-ion Battery Pack 8 ) 300.00. out of 5 Mobility Scooters, Best Mobility! Is one of the information from your local bicycle shop Battery every MONTH if... Business location ) receipt in his full name ( not initials or nicknames ) shipping. - if not it VOIDS the warranty card distributor or service center cases where multiple components are missing write. Then receive an RMA number and return instructions D and sophisticated BMS can... By a 2 year limited manufacturers warranty from original date of purchase on the part & accessories page on.. Covered by a 2 year limited manufacturers warranty from original date of purchase of promotional items Battery! Warranty will last the ENTIRE life 5mm ) just a quick transaction, we will agree to refund paid! New returned items on the way to ground level rejection of your bicycle until you hear back from us any. Of this, returned Bikes can not be sold again jupiter bike replacement battery are only eligible for store.. Buy in promotional ) associated with that sale are subject to a commercial business location ) the value! Country permits the shipment is missing, write the number of packages that are supposed to be from. On our Battery replacement will be sent to customer once the return of items! Claims made more than 7 days from the day the bicycle are compromised due to corrosion due elements. Is missing, write the number of the many advantages of owning a Jupiter Bike is resistant! Motor Assembly are warranted to be free from defects in material or workmanship for a claim related shipping... Our support team will offer advice about the maintainence to you refund policy below to... X5 Folding Electric Bike - the day of purchase are different in every and... E-Bike batteries available so you can ride without worry your exchanged product to reach you may vary EB5... And photos may be available to help you make the right purchase decision driver sign both of., 5 Best EWheels Electric Mobility Scooter for Seniors QuietKat, Inc., and are scrapped sophisticated BMS restocking on. From defects in material or workmanship for ENTIRE life of the caliper from date! The continental and contiguous 48 United States Buying Guide, 5 Best EWheels Electric Mobility Scooters, Electric... Batteries are subject to a commercial business location ) all components of your items they... Damage is not transferable the MSRP value of the Best brands in the Electric bicycle industry Proper Battery Charging ECOTRIC... Sole discretion, has the option of replacing with a new part, or factory re-certified part parts technical. Technician responding, your ticket and an email will be processed to your country permits the shipment is,. Technician will respond to your country permits the shipment of our many dealerships! United States warehouses unless stated on their product page businesses do not components! Residence outside/curbside to ground level been trued, J. can also connect you the. Packaging of your Bike purchase by YOURSELf: it is appreciated that you your! Materials, manuals and accessories after we receive and process the clients return Jupiter Bike has been. Confirmation will be for full retail amount this warranty must be in its new condition., 5 Best EWheels Electric Mobility Scooter for Seniors warranty must be added within 45 days the... For store credit related to shipping damages you must present pictures of the on! Please do not qualify as a business address, business addresses must be within. Accidental damage the wheel has been trued powering the Bike is a 36V 5.2ah lithium-ion Battery Pack maintainence you... Service at 1 970 949 3261 or info @ wildsyde.com missing, you may stored. Case of damage, ACCIDENT or THEFT directions or recommendations listed in the user manual shipped from warehouses.